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  • Report:  #1480636

Complaint Review: Max D Cook - Edgewood Washington

Reported By:
Max - Edgewood, Washington, United States
Submitted:
Updated:

Max D Cook
2521 94th Avenue East Edgewood, 98371 Washington, United States
Phone:
2537201800
Categories:
Tell us has your experience with this business or person been good? What's this?

During the 30 day free trial I tried to use their product but it created more problems for me than I felt necessary.  I talked with their "Online" service person, explained my difficulty, she offerred technical help, I said no, I don't want the service or software and would they refund my money? 

She said they had not billed me anything because I was in the FREE TRIAL period.  I told her to cancel my order I don't want the service.  She assured me I would not be billed.  But a week or two later I was billed $77.84 for the service and software, even though I had cancelled DURING THE 30 DAY FREE TRIAL.  Now they claim NO REFUNDS"  What?  They lied and cheated me.



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