Complaint Review: Mazari Motors LlC - Fredericksburg VIrginia

"The dealership told me that it is ok to say a large down payment because that is part of what we paid for the warranty."

That makes absolutely no sense. You may have committed fraud.

"The check engine light came on within a couple of days of getting the vehicle"

You should have immediately stopped operating the vehicle and checked the oil and coolant levels. Those two fluids are crucial to the engine. Continued operation was negligent. This is (and has always been) the case with any motor vehicle so 'I didn’t know' is not an acceptable excuse. Those bright dash warning lights are there for a reason.

Happy motoring!

The dealership told me that it is ok to say a large down payment because that is part of what we paid for the warranty. I didn’t realize that wasn’t the case at the time until I spoke with another car salesman from another dealership. I was going on a long distance trip and the check engine light came on barely a week after getting the vehicle. I was told it may need an oil change. When I took the vehicle there it had a dry dip stick. I called them and notified them right away.

 When I went to get the emissions done They were not able to do it because they said that the check engine light had been reset. I know that it wasn’t the previous owner because he purchased the vehicle from an auction and supposedly serviced the vehicle and took it through their vigorous check. After getting the vehicle back to them they told me that if the check engine light came back on it was because they didn’t reset the mileage after my oil change.

When I returned to the service. Center that did the oil change they told me they check engine light would not be on after the oil change because the miles needed to be reset. I spoke to another customer who told me that he has done things like this before.

I recently purchased the vehicle and was planning a long distance trip with my family. The check engine light came on within a couple of days of getting the vehicle and was told that it may need an oil change. I took the vehicle for an oil change and the dip stick was completely dry. I was told that the vehicle had an oil leak and a transmission leak. At that point I called the dealership from the service garage. The garage put the Vehicle on there meter and stated the engine was having misfires.

I took the. Vehicle back to the dealership at that point he kept the vehicle for about 3 weeks. When I received the vehicle back I took the vehicle to get the emmisions done and at that point they asked if I recently purchased the vehicle because they were not able to do it because the check engine light had recently Been reset. They told me that I had to drive it for a couple of days before IT would be ready for them to put it on the machine.

Did you sign a document that incorrectly stated the amount of your down payment? If the dealer submitted forged documentation then you may be able to return the vehicle.

Did you ignore the oil pressure warning light? How do you know the dealer reset the check engine warning light? How can you be sure the previous owner didn’t reset it? What inspired you to request an oil change? If there was no oil in the engine then the dipstick would have been dry instead of fresh or dirty oil.

Without engine oil the car would have been knocking and the engine would have locked up after driving just a few miles.

So how was the vehicle on the Test Drive?

This dealer sold me a vehicle. He lied to the finance company about how much money was put down so that he can get me approved for the loan.

- If you knew this when you bought the car, which you would have had to because you would have signed the paperwork...then you are part of the fraud.

When I took the vehicle to get an oil change 2 weeks after purchasing the vehicle there was no oil in the engine which automatically voided and warranties in the engine

- The obvious first question is why you would go for an oil change 2 weeks after you purchased the vehicle?  Unless  you drive a few thousand miles a week, there is no reason to do this.  Also, since a vehicle can not run with "no" oil you do seem to be leaving some information out.