- Report: #1527819
Complaint Review: Metro by t-mobile - All All
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Author Not Confirmed
Why?
Metro by t-mobile
All, All, United States
Phone:
18888metro8
Web:
https://www.metrobyt-mobile.com/?&cmpid=MTPR_PB_P_PREPDEVRGRN_43700075794031495_654060825046&gclid=C
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Business Rating:
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Metro by t-mobile Metro pcs Ask to have prepaid account closed 9 days before due All All
i called 1888metro8 to have my prepaid phone account closed 9+ days before it would be due to renew.. The agent assisted me and canceled my account with zero verification as to who I was or why I was closing said account. Afterwards I asked what happens to the money that I over paid seeing as I still had several days left to which she responded oh you forfit that money. How can this be seeing as if I upgrade the same service I am Charged a prorated amount, wouldn't that say that if I shut the phone off with 9 days left I should be owed something? I have been a metro customer for the existence of metro pcs something like 22 years and I do not recall ever reading this in the fine print. Metro is taking our hard earned money Unjustly and
