- Report: #1494801
Complaint Review: Neosmart Technology -
Reported By:
Mark -
Poway, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Neosmart Technology
United States
Phone:
(773) 733-5828
Web:
https://neosmart.net
Categories:
Business Rating:
(0)
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Neosmart Technology Computer OS recovery program is a scam and they would not give me my refund.
I ordered the recovery disk program from Neosmart with the idea of a refund if the program did not work. I downloaded the programs as Neosmart advised and attempted to use on a computer running Windows8. I followed the steps to recover to operation system, but my computer did nothing. I contacted their Support dept by email and was told I was doing something wrong. I retried the download and running the recovery again, same issue. I sent another email to inquire about the refund and I was told I needed to work with their Support agent to resolve the issue.
I replied as to who was I to contact and got no response to my email. After sending several emails of weeks, I finally gave up and got help from a legitamate company to get the computer running. This is a complete scam and run-around to avoid with refunding your money. Do not use this company or products, they only want your money.
