These guys are either con artists or just completely incompetent. the service guy tells me to replace the window tinting in just the back hatch to pass inspections, ok I did. returned the next day to finish my inspection so I get my tags updated. when I bring it in the mechanic tells me that the back hatch window was fine, that the side windows needed to be updated. I tried to explain to them that I was very detailed yesterday with the other guy asking if it's just the back window or the side window. he told me it's just the back window that needs replacing.
I have no problem replacing the tint, if it needs to be done I'll get it done. but I spent $115.00 to replace a window tint that didn't need replacing. they said the guy I talked to was new and from SC and didn't know the NC state laws and he was still being trained. none the less, I moved here more than a year ago, and depend on "professionals" to guide me with local and state laws. all I asked for is for them to reimburse me for there mistake. I spent more than $115.00 on a window tint that I didn't need to because of there lack of "professionalism" so I'm out the $115.00 plus the $60.00 for the inspection for a total of $175.00.
I will replace the other tint, I will get my car inspected, I will spend another $60 to have someone else inspect my car after I replace the tint. bottom line these guys are cons, scammers, or just incompetent. I contacted corporate HQ on Tuesday, have not heard a word from them, I have to keep calling them to see if there is any update. NOT A SINGLE CALL FROM THEM TO RESOLVE MY ISSUE FROM THE STORE OR FROM "HQ"