- Report: #1516447
Complaint Review: Quicken Loans (Rocket Morgage) -
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Quicken Loans (Rocket Morgage)
United States
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Quicken Loans (Rocket Morgage), I applied for a refinance from Rocket Mortgage - (Quicken Loans). I was almost done with the loan when a person from "Rocket Mortgage" (Marilyn Lane) contacted me to tell me that "Rocket Mortgage can no longer complete my refinance due to I needed a higher Credit Score.
Rocket Mortgage - Mortgage Refinance Loans
Frederick Carcione of SOUTH WEBER, US
Feb 28, 2022
Featured review
I applied for a refinance from "Rocket Mortgage (Quicken Loans). I was almost done with the loan when a person from "Rocket Mortgage" (Marilyn Lane) contacted me to tell me that "Rocket Mortgage can no longer complete my refinance due to I needed a higher Credit Score, This was after everything, and I mean everything was completed on my loan. Why she didn't find my Credit Score was high enough DURING the refinance process is anyone's guess. I believe 100% that she has truly no idea what she is doing? Will "Rocket Mortgage get rid of her, I HIGHLY doubt it.
Because of what Marilyn Lane did to me, my personal loan officer from "Rocket Mortgage" quit his job with "Rocket Mortgage."
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