- Report: #1534591
Complaint Review: RK Chevrolet/Family Motors - Virginia Beach Virginia
Reported By:
Latifah -
Virginia Beach, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
RK Chevrolet/Family Motors
6209 Indian River Road Virginia Beach, 23464 Virginia, United States
Phone:
757-366-0400
Web:
N/A
Categories:
Business Rating:
(0)
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RK Chevrolet/Family Motors Stole over $800 from down payment Virginia Beach Virginia
I financed a 2017 Volkswagon Passat from Family Motors, in less than 3 days of having the vehicle it ran hot due to coolant leak. The car was in the repair shop at RK Chevrolet for about a week and a half. After a week the car broke down again. 3 weeks went by and the General Manager Joe Baker and Sales Manager Quentin failed to keep communication on updates and ETA on repairs. After waiting weeks with no updates I requested my down payment back. Over $800 was wrongly taken out of my down payment. Joe Baker stated that it was "Due to mileage”. RK Chevrolet/Family Motors will NOT keep my down payment! The GM & Sales Manager of Family Motors will not get away with this.
