- Report: #1482548
Complaint Review: Sanlam - Bellville Western Cape
Reported By:
Tiana -
Pretoria, Gauteng, South Africa
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sanlam
2 Strand Road Bellville, 7532 Western Cape, South Africa
Phone:
0219479111
Web:
www.sanlamreality.co.za
Categories:
Business Rating:
(0)
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Sanlam Sanlam Reality Sanlam Reality does not refund fees Bellville Western Cape
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On June 17th 2019, as well as on 4th and 5th of July money was taken from my bank account for Sanlam Reality "benefits" that I never received tickets for. It equalled up to a total of R510.
On June 17th I phoned Sanlam Reality, where I was assured that the money would be reversed back into my account within 3 working days. No funds were reversed.
On July 5th I decided to email Sanlam Reality, so that I have proof in writing of our correspondence. I was phoned and assured that the full amount would be reversed within 3 working days (again).
Since then, I have been emailing every three days to follow up, without getting any refunds - only the promise that it would happen in 3 working days.
Since June 17th, all the "three working days" have equalled up to 5 WEEKS.
This is completely unacceptable. I will discourage anyone I meet from ever joining Sanlam Reality. It is nothing but a scam. I am also going to take this further on social media, so that more people can be made aware of this scam and hopefully prevent them from falling into the trap that I have fallen into.
