- Report: #1513738
Complaint Review: Shutterstock - New York NY
Reported By:
Dflammer -
Northwood, New Hampshire, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Shutterstock
350 Fifth Avenue, 21st Floor New York, 10118 NY, United States
Web:
https://www.shutterstock.com
Categories:
Business Rating:
(0)
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Shutterstock Created fraudulent account and charged my card $29 a month and asked for 100 cancelation fee. New York NY
I noticed suspicious charges for 29.00 a month from shutterstock. I have no recollection of signing up and I searched my computer for any shutterstock downloads and I did not find any.
I notified them via their web form and the account was immediately forced to change password and locked. Their response to the cancellation request was to ask for a $100 cancellation fee.
At this point, I'm referring to my credit card's security department for fraud. They sign you up for an annual plan account with a $100 cancellation fee. Only I never signed up for it. I can only guess that they use a virus of some type or purchase security breach data and use it to create accounts. $464.00 was charged without my approval.
