- Report: #1521287
Complaint Review: Sony Interactive Entertainment - San Mateo California
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Author Not Confirmed
Why?
Sony Interactive Entertainment
2207 Bridgepointe Pkwy San Mateo, 94404 California, United States
Phone:
+18559997669
Web:
https://www.playstation.com
Categories:
Business Rating:
(1)
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Sony Interactive Entertainment LLC Playstation Sony Sony Entertainment SOE Sony Playstation SIE Permanently suspended account under false accusations. Refusal to provide evidence San Mateo California
This occurred in early May 2021. I sent someone a message and in that message were a few of the cartoon characters built into the messenger. I also sent a voice message explaining why it's bad to play out of your region in games like Battlefield. I said nothing racist, derogatory, and used no bad language at all.
Soon I noticed my account was permanently suspended with the accusation of sending media meant to cause disgust. I was a good customer for five years and have enjoyed Playstation since the 1990s. Repeated attempts to appeal my suspension has resulted in the same generic response.
When your account is suspended permanently, you lose access to everything tied to that account. Any thing you bought, no matter how much money you spent. EVERYTHING!
This to me, is an act of theft and surely cannot be legal.
It seems all you have to do in order to be temporairly or permanently suspended is have your messages reported.
