- Report: #1499619
Complaint Review: South Florida Jeeps - Fort Lauderdale Florida
Reported By:
Kal -
Woodbury, New Jersey , United States
Submitted:
Updated:
-
Author Confirmed
Why?
South Florida Jeeps
1424 W Broward Blvd Fort Lauderdale, 33312 Florida, United States
Phone:
(954) 306-6163
Web:
https://www.soflojeeps.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
South Florida Jeeps They sell you a dream - Scammers - Unprofessional - Liars - no accountability - Unsafe to drive Fort Lauderdale Florida
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I highly do NOT recommend this dealership. I do not know where to start. I saw a red modified Jeep Wrangler on the website. I contacted them and told the sales rep I want the same exact one. He sent me the pricing and the build list. I know nothing about cars. I saw a picture and wanted the same one. We agreed on pricing and lead time. They said 2-3 weeks will be shipped. I paid a security deposit of $10,000 and started the process. Then this is where all the sh*t show started. The sales rep started to reach out saying things “oh we are out of this part, would you like another one?” and this kept going on and on and on then started to ask for more money since the “new” part he is going to install has a higher price.
I agreed to some price increases because I wanted to get it over with. Now 2 months passed, and the car is still not ready. Excuses like parts not available, be done by next week, etc. Then the sales rep suddenly got fired so now all the blame is on him. They called him an idiot and said that he charged me less for parts and that they are losing money, so my bill kept growing. They are very unprofessional. If your sales rep made a mistake, aren’t you supposed to honor the initial deal he gave the customer??? Then no the manage Madison took over and started to send pictures. Whenever I brought something up about part not being in the pictures the answer was “it is not in your build list.”
How is that ok when I saw a pic and asked for the same exact car. You would think they would include it on the build list. Now 3 months later and we are still arguing because some parts were not included even after we agreed to include them at the price I paid. Madison tried to scam me into paying more to make my car look like the picture. I received the car 3 months later (was supposed to be 2-3 weeks). The car is very unsafe to drive. It wobbles on the highway and the modifications they made on the windshield block half of the windshield which obstructs my vision. I absolutely hate the car.
They are very unprofessional and inexperienced. Their build list is not well thought and has no consideration for safety. I still have not registered the car because I am trying to sell it and get rid of it ASAP. I do not recommend you go to this dealer and if you really must, make sure you do not trust their pictures because they are full of lies. If you do decide on a build list, make sure they acknowledge your request in writing. Make sure you list everything even if it is a little screw because they will lie and lie then blame it on a sales rep then fire them. Bad bad bad.
In life, I have 2 big regrets: dating my ex in 2014 and buying this car. Another thing, the car is used and has 8,000 miles on it. You would think these idiots would do research or care but I found out that they sourced the car from Enterprise car rental so the car has been driven by hundreds of people before it got to me. This is the worst experience ever.
