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  • Report:  #1379085

Complaint Review: Square Trade - Nationwide

Reported By:
Ed D, - JACKSONVILLE, Florida, USA
Submitted:
Updated:

Square Trade
Nationwide, USA
Web:
https://www.squaretrade.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

BUYER BEWARE #squaretrade warranty provider.

I bought a nice office chair back in Jan from #OfficeDepot. I also purchased an extended warranty though #squaretrade their warranty provider. Yesterday the chair broke (6 months old). I spent two hours on the phone with #squaretrade today and other folks they kept bouncing me to.

Each representative I spoke to said it wasn't their job and passed me on to someone else. Finally I was returned to #squaretrade. After two hours I was told that the manufacturers defect was not covered by my warranty and #squaretrade denied my claim. TOTAL BS.

I called #officedepot back and spoke with the manager and described what hed transpired. The store manager immediately agreed to replace my chair. My warning to all of you is #squaretrade is bogus I DO NOT recommend anyone purchase a warranty through these despicable folks. Thank you Kendall Office Depot store #6737 for resolving this issue.



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