- Report: #1499682
Complaint Review: Suburban Ford of Waterford Michigan - Waterford Michigan
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Author Not Confirmed
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Suburban Ford of Waterford Michigan
6975 Highland Road Waterford, 48327 Michigan, United States
Web:
www.suburbanfordofwaterford.com
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Suburban Ford of Waterford Michigan Nick (Used car Sales Manager) Brook Faught (Sales Rep) Totally dishonest and completely misrepresented the vehicle I purchased from them, told me they won't make it right. Waterford Michigan
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Terrible and dishonest dealer. Brook (Sales rep) lied to me and totally misrepresented a vehicle I just purchased with thousands of dollars in repairs bot cosmetically and mechanically that was not disclosed. Nick (Sales manager) said its no big deal to sell a car not disclosing things like check engine lights being on and that even though his sales rep said there it was mechanically in good shape with no issues and only small area on the rear that had damage which they would repaint (they didn't) Nick says that's ok to do cause its an online sale and they don't have to disclose those things.
Do not buy from these crooks. You'll have to go legal on that as I will.
2 Updates & Rebuttals
Stacey
Texas,United States
Question
#2Consumer Comment
Fri, September 11, 2020
Did you test drive the vehicle first or even inspect it before buying this truck?? Then if you did not that is on you not the dealership. And NO I do not work for them or any dealership just know from buying experience.
Jake
Riverton,Utah,
United States
Made things right
#3Author of original report
Thu, September 10, 2020
The GM of this dealership took care of matters. Glad he was there to resolve things. I take back my original post because of him.
