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  • Report:  #1524591

Complaint Review: T-mobile - Bellevue WA

Reported By:
Naomi - Coon Rapids, United States
Submitted:
Updated:

T-mobile
12920 SE 38th St. Bellevue, 98006 WA, United States
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

Added an additional line to my existing service, and was offered a free phone. I confirmed several times during the call that the phone was free and was assured it was. I am now being billed for the phone. When I called i spoke with several people including a manager who listened to the original call and confirmed that I was told the phone would be free. However he stated there was nothing they could do, and i would have to upgrade my service for the phone to be free.



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