- Report: #1533147
Complaint Review: Traffic Stars - Limassol Agrotis Court, Arch. Makarios III Avenue 124-1st floor
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Author Not Confirmed
Why?
Traffic Stars
Limassol, 3021 Agrotis Court, Arch. Makarios III Avenue 124-1st floor, Cyprus
Phone:
+34 931 76 76 11
Web:
https://trafficstars.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Traffic Stars https://trafficstars.com/ Bad information, support questionable. Their tracking pixels don't work. Won't return unused balance... Internet
I mentioned to their Support 12 hours into the campaign, that Adsense don't see their traffic (at least in my case). For some reason, they thought changing the ads would fix that (??) And recommend a 3 day wait.
3 days later, I still don't see traffic, although in Their system I see impressions and clicks, but in Adsense... nothing. And they still blame the ads. Make it make sense.
Eventually they tell me adding a tracking pixel would help. Something I knew (a newbie at this), but it took 3 days to get there, as they blamed the ads for what was an integration issue.
And then their own tracking pixel doesn't work (error code message). How does your own tracking pixel not work??
Meanwhile they already dismissed a refund (a bad sign no matter what their policy: my money is still my money. If the shoe was on the other foot, you would want a refund of the balance).
Meanwhile 1 day later:
"Hello Walter! Thank you for contacting TrafficStars! Our team will get back to you with an answer tomorrow, thank you for waiting."
That was 6/28/2024
24+ hours later, no reply.
Lesson learned. Avoid this company.
