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  • Report:  #1487672

Complaint Review: Trusii - Davie Florida

Reported By:
Anonymous - Long Beach, CA, United States
Submitted:
Updated:

Trusii
12555 Orange Dr bldg 4041 Davie, 33330 Florida, United States
Phone:
8005651220
Web:
www.trusii.com
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Trusii advertised on their website for a hydrogen water machine for sale for $9997. They also advertised that anyone could apply for their "case study" program. If accepted, a purchaser would be reimbursed the monthly cost of the hydrogen water (H2) machine over the course of 36 months in exchange for the purchaser posting reviews of the Trusii H2 machine on social media and filling out an online questionnaire.

I was approved to the case study program, and I had to finance the machine through United Consumer Financial Services (UCFS) since Trusii said they couldn't finance me. For the first 3 months of the case study program, I was waiting for my machine to arrive, but still getting charged by UCFS. I finally started getting reimbursed by Trusii for 2 months, and then payments suddenly stopped without notice.

Trusii informed me that I had been dropped from the case study program for not fulfilling all monthly requirements. I disputed it, and Trusii sent me confirmation that it was their error and that I was reinstated back into the program. Meanwhile, Trusii still owed me 3 months payments of the case study, and the Trusii H2 machine made my wife and I both extremely ill. I contacted Trusii and informed them about this, and Trusii sent me a return shipping label to return the machine which I did. 

UCFS is continuing to charge me every month for the H2 machine that I returned to Trusii. Trusii won't return any of UCFS's calls, despite being paid in full from day one for the machine ($9997).

Trusii is a scam, and now they are trying to scam participants of the case study even more by extorting fees from them. UCFS is also complicit in this scam, because they know it's a scam, yet they continue to charge case study participants for broken machines, machines that weren't delivered, and for machines that were returned to Trusii. 



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