I sent a pkg UPS about 3-4 months ago. UPS contacted the recipient and said they destroyed the pkg and had to throw it away. I tried to file a claim, but they kept referring me to the shipping store. I got ripped off! I sent another box, against my better judgement, it was labeled FRAGILE. Apparently, they played football with THIS pkg and it too was DESTROYED. I WILL NEVER SHIP UPS AGAIN, AND IF YOURE SENDING SOMETHING, DONT USE UPS!!!!