verizon wireless customer service is among the worst
they will lie to you, make excuses and fail to help in any way
hang up on you also
supervisors are no betterany complaints made just get ignored
seems the customers are just a distraction to them and a distrubance
they have no fear at all abut complaints or there " boss(s)" just laugh it off
they limit your ability to call ( prepaid) to 3 times a day so they know customers cant do much as they find reason to hang up
some go silent fr periods of time
manyy just repeat same script(s) and know nothing beyond that
they dont take responsibilty for much if at all
seems they will also put a know problem to them ( will not admit it often) is you and only your problem i.e. too bad go away buy a new phone
smetimes they will also cause a problem ( a refresh) which will stop your service and yet again your stuck until next day if your lucky for them to fix that as well