Complaint Review: Walmart Supercenter - Grenada Mississippi

On July 13, 2021 I had went to cash my 2nd stimulus check at Walmart Supercenter in Grenada, MS. When I had went to cash it, it was an African-American female at the service desk. She had asked did I just get that today. I had told her that I had got it yesterday. After that she had told me that her daughter is still looking for hers. After the cashier had cash my checked, she had handed me the money. I had took the money & left to go to Regions Bank in Grenda, MS to put it in my checking account so that it will be on my debit card. After that I had went back to Walmart Supercenter to use my Regions Bank's debit card to make purchases. I had purchased: 2 facial cleansers for my face, 10 packs of tissues, food items, a toaster, & an electric grill.

I had went to the self check to check out. I had paid for my food items with my EBT food stamps card. I had paid for my other items with my Regions Bank Debit Card. Both receipts had printed out. I had kept both receipts. When I got back home, I could not get the electrill grill nor the toaster to work despite trying many times. Today on Friday, 01/22/2021 I had took back the items to try to get my cash back for both the electric grill and the toaster. They had given me back the $10 for the toaster but had refused to give me back my money for the grill. I remember where exactly in the store that I had got the grill. It was for $62.50. For some reason it was not showing up on my receipt. I did not see anymore over there for that price that I had went to check out. The other ones exactly like that was for $100-200. They had obviously had the price for the item marked wrong & have it fixed some type of way on the self check (or probably all of their cash registers) where it does not show up on your receipt.

I 100% had scanned every item & paid for every item. A store worker was standing by and behind me as I was at the self check out that day. When I went out of Walmart, no sound had went off on my as I had left. I had left out alone without anybody else beside me, infront of me, or behind me. They had tried to pull up my receipts with my debit card. I did not have the box with me. It was all the way at my house broken up when I had first opened it up, so they could not pull it up with the bar card. I had showed them a print off of it that I had paid for it on my debit card from Regions Bank. At 1st both women (the Caucasian worker at the service desk & the African-American manager at the service desk) said that they cannot go off a receipt at Regions Bank because it is not on their system. Then, she had looked at the receipt and said it does not match the price that they currently have for the item and the receipt just say the price that I had paid for an item not exactly what.

I remember like yesterday when I had purchased the grill because at first I was going to get the George Foreman grill, but it was too small & did not used to cook items good when I had one in the past. I had got the other one because it was bigger & looked like it would cook a variety of different items better. It was next cheapest one that I had seen. When she had told me to go in the back to get another one and she would put my money back on a gift card, she had opened up the box to the one that I had got in the back just like it. It had looked just like the one that I had with all of the items inside of it matching it. I had even told her that I had remember the self check out that I had used. I had asked her could she go to it & pull up a receipt on it. She claimed that she could not do that. I know that she is lying. All cash registers keep long lists of transactions on it; especially for the same exact month & year (it was only a week ago).

They could even roll back their camera & see that I had paid for it if they had truly wanted to. It was obviously an error on their pricing & with their self check out machine. I believe that she knew that and still refused to give me back my cash or at least give me a Walmart gift card with the price of that that I had paid for it for $62.50. I will only continue to cash huge checks like stimulus checks at Walmart Supercenter. Other than that I will not spend a dime of my money ever again at Walmart Supercenter unless it is something serious that I need that I cannot find anywhere else (I live in a small town). My advice anybody to never go through a self check out at Walmart. If you have to purchase anything, go through a line with a cashier and have extra proof like somebody recording you as you are paying for it and as you see the price of products that you want to purchase. Walmart is a scam.

I am sure if I had orderd an item off of their website and wanted to return it and only told them the debit card # that I had used to purchase it, my name, & contact information, they would have given me a shipping label & allowed me to return it & get back my full price of it without a problem with them needing a Walmart receipt from me (like other websites).