- Report: #1488106
Complaint Review: Wellness Program Services LLC dba Trusii - Davie Florida
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Wellness Program Services LLC dba Trusii
12555, Orange Drive, Pine Island Davie, 33330 Florida, United States
Phone:
1-800-565-1220
Web:
https://trusii.com/
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Wellness Program Services LLC dba Trusii trusii set up a fake "clinical trial" and convinced people to purchase and overpriced Molecular Hydrogen Water system by taking out a loan which was to be paid back to the consumer for participation in their study Davie Florida
I was introduced to Trusii while searching for ways to improve my overall health. Research revealed that Molecular Hydrogen water has many health benefits, and Trusii claimed that they had the most efficient H2 machine on the market. They were conducting a clinical trial/study to prove that and offered customers an opportunity to participate and receive their unit for free. It was over $6,000, but they had teamed up with a bank, now called United Midwest Savings Bank, where I could take out a loan and they would send me a check to cover the loan payment every month prior to my payment being due. My requirements were to fill out an initial health status report, a monthly study questionnaire, and "Within 5 days of receiving the monthly payment from trusii international, the Client may be asked to submit a short testimonial via voicemail, video, or conduct a short interview with a trusii representative." Four months after I started, a new requirement of a monthly post on Social Media was added. A year later, we were forced to complete our progress report, add a Social media post, send them a voicemail, and e-mail trusii which social media platform we posted to with our profile name that was used, and tell them what phone number we called from to leave the message. 14 months after my participation began, I didn't receive a check even though I had fulfilled my requirements. Jeffrey Taraday blamed the mail. It took over 2 weeks to receive my payment. Then another missed check 3 months later. 19 months after beginning my participation, my unit began to get very loud and there were no tell-tale bubbles. I was told that it required a filter replacement and to turn it off and drain the water out - nowhere in the paperwork was there any mention of this, and that they would either replace the unit or send a service tech. In the meantime, I contacted Jeffrey Taraday again and expressed my concerns about filling out the monthly requirements without a working unit, but that I was still obligated to my loan. I have it in writing that I did not need to fill out the requirements until I had a working unit, but I would continue to receive my checks from trusii. I received 3 more checks and then they stopped. And then they started changing requirements. Next came the blame game - that we were all using the wrong type of water. The information that came with my unit said "filtered" water. I purchased a 3-stage water filter specifically for this reason. Then came the letter that I owed them over $2,000 because they had paid me for months that I had not fulfilled my monthly requirements. Now I am stuck with monthly payments or I risk my credit, and UMWSB refuses to take any responsibility. DO NOT FALL FOR THIS SCAM!!
