- Report: #1519283
Complaint Review: wigsis -
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Author Confirmed
Why?
wigsis
China
Web:
Wigsis.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
wigsis.com Sent fake wig sold as human hair. No refund as promised on website.
I ordered a Remy Human Hair wig, which took over 3 weeks to receive. I bought it for my friend overseas who was just diagnosed with breast cancer. She is devastated. And the wigs where she lives cost thousands of dollars. So I didn't have time to research like I should have. But after getting the horrible fake wig, I emailed them for a refund as their website states.
They first asked for pictures, then said it looks fine and that I should give it a try. Then offered a discount on another wig, and finally gave me half off. This was after a few responses from me that I still wanted the refund. I finally told them what I really thought of their fake cheap wigs and that I would contact my credit card company who would investigate their scam, which I did.
Their last email to me was that I could return it to an address in China, which I had known they are from China, calling them out on it in a previous email. I did not reply to that last email. I'm not wasting any more time on them. My credit card company said they will contact them and if they reply (which they usually don't) then the cc company may ask for the email thread.
My advice is to appear in emails like you are trying to resolve the issue. I mentioned their return policy and they replied as if to give it to me but pictures were needed. So I have the thread as evidence. I also told the scammers that I would write a review to warn others about their illegal practices. They will not get away with this.
If you are reading this before purchasing from their fake site, good for you! I suggest you do not buy. If like me you got tricked, it's ok, you're not alone. Don't give up and don't give them a penny! Contact your credit card company to dispute the claim. I wish you all the best!
