- Report: #144617
Complaint Review: 1-800-4-A-PHONE - DALLAS Texas
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1-800-4-A-PHONE
PO BOX 561249 DALLAS, 75356-1249 Texas, U.S.A.
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1-800-4-A-PHONE ripoffs, had me on hold for 20 minutes, supervisor repeatedly told me no I will not get a refund, supposedly will send a technician tommorrow which I was told today. No service for 3 weeks, already paid 95.99 altogether inluding the fee for a technician to come to my house DALLAS Texas
To everyone who reads this.
You need to be very careful on who you choose your phone service. After reading these letters by other consumers. I am exactly in a situation like everyone else that wrote a letter I have been waiting for my service to get connected for about three weeks going on a month.
I have already paid 59.99 for prepaid service and they told me that it would get connected in three businees days. Well three days past and called again I asked for someone to send a technician. Well they told me that I have to pay an extra 35.99 for some one to see my line, and this was last week well we are already at the end of the month I decided to call today, and I spoke with LIly first and told her about the sitaution.
Well she didn't say much? I asked for my money back and against the law they cannot refund me my money. Its kind of dumb that when i called the first time they asked for the money rright away. What a bummer that you can't get that money back.
One way or another I'm getting that money back. Secondly I asked to talk to a supervisor she told me that he was busy. I told her that I didn't care if he was in the freaking restroom I wanted to talk to him. Well I was on hold for about ten to fifteen minutes on hold hoping that i wouldn't get cut off.
So finally the supervisor answered his name was Alex, and I told him the situation. Well he said the same thing that he would not refund. I really really want to know what business they are really doing. I told him if I didn't get my service tommorrow that i wanted my got damm money, or not I will sue there a**es.
What kind of business this taking money away and no phone service. This is just BS. I just hope they don't charge for next months bill. It's funny because I tried to see if 4APHONE had a website and instead there on the ripoff report. What a RIPOFF?
JUANA
SAN ANTONIO, Texas
U.S.A.
You need to be very careful on who you choose your phone service. After reading these letters by other consumers. I am exactly in a situation like everyone else that wrote a letter I have been waiting for my service to get connected for about three weeks going on a month.
I have already paid 59.99 for prepaid service and they told me that it would get connected in three businees days. Well three days past and called again I asked for someone to send a technician. Well they told me that I have to pay an extra 35.99 for some one to see my line, and this was last week well we are already at the end of the month I decided to call today, and I spoke with LIly first and told her about the sitaution.
Well she didn't say much? I asked for my money back and against the law they cannot refund me my money. Its kind of dumb that when i called the first time they asked for the money rright away. What a bummer that you can't get that money back.
One way or another I'm getting that money back. Secondly I asked to talk to a supervisor she told me that he was busy. I told her that I didn't care if he was in the freaking restroom I wanted to talk to him. Well I was on hold for about ten to fifteen minutes on hold hoping that i wouldn't get cut off.
So finally the supervisor answered his name was Alex, and I told him the situation. Well he said the same thing that he would not refund. I really really want to know what business they are really doing. I told him if I didn't get my service tommorrow that i wanted my got damm money, or not I will sue there a**es.
What kind of business this taking money away and no phone service. This is just BS. I just hope they don't charge for next months bill. It's funny because I tried to see if 4APHONE had a website and instead there on the ripoff report. What a RIPOFF?
JUANA
SAN ANTONIO, Texas
U.S.A.
