- Report: #991151
Complaint Review: 1-888-petslife - Internet
Reported By:
jdragonheart -
Glenn Heights, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
1-888-petslife
101 Briny Avenue #2002C, Pompano Beach, Florida 33062 Internet, United States of America
Phone:
(888) 738-7543
Web:
http://www.petsliferx.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
1-888-petslife petslife, inc order never arrived; they promised a refund but it never came Internet
do not confuse these people with 1-800-petmeds, who are
wonderful and even wrote me consolation when my marty-dog died.
in august of 2012, i ordered flea and heart medication, totalling 111.38. neither ever arrived. in october, after days of trying and hours on hold, i finally spoke to a human who assurred me she would send my concern to accounting and they would refund my money.
since then, i have written to them six times. i've never been able to get through on the phone again; it just leaves me on hold forever and then hangs up.
i turned it over to the better business bureau in november. they went through their channels and contacted me to say they had never been able to contact the company. so i wrote them again this morning (dec. 29). i'll be surprised if i hear anything.
this is how the better business bureau has them listed:
THIS BUSINESS IS NOT BBB ACCREDITED
Petslife,
Inc.
Find a Location
(888) 738-7543View Additional Phone Numbers101 Briny Avenue #2002C, Pompano Beach, FL 33062http://www.petsliferx.comView Additional Web Addresses
On a scale of A+ to F --F
Reason for RatingBBB
Ratings System Overview
in august of 2012, i ordered flea and heart medication, totalling 111.38. neither ever arrived. in october, after days of trying and hours on hold, i finally spoke to a human who assurred me she would send my concern to accounting and they would refund my money.
since then, i have written to them six times. i've never been able to get through on the phone again; it just leaves me on hold forever and then hangs up.
i turned it over to the better business bureau in november. they went through their channels and contacted me to say they had never been able to contact the company. so i wrote them again this morning (dec. 29). i'll be surprised if i hear anything.
this is how the better business bureau has them listed:
THIS BUSINESS IS NOT BBB ACCREDITED
Petslife,
Inc.
Find a Location
(888) 738-7543View Additional Phone Numbers101 Briny Avenue #2002C, Pompano Beach, FL 33062http://www.petsliferx.comView Additional Web Addresses
On a scale of A+ to F --F
Reason for RatingBBB
Ratings System Overview
