- Report: #742965
Complaint Review: 1 Stop Maintenance - New York New York
Reported By:
Janitorial -
Florence, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
1 Stop Maintenance
267 Fifth Avenue New York NY 10016 New York, 10016 New York, United States of America
Phone:
6462447413
Web:
wwww.1stopmaintenance.com
Categories:
Business Rating:
(0)
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1 Stop Maintenance Kerrie Boggs DO NOT do business with these scammers! New York, New York
I received an out-of-state call from a panicked Kerrie Boggs, asking that we perform janitorial services at a client here in South Carolina. She was easily available throughout the course of the project, but would not return phone calls once payment time came around. $140 may seem like a small sum, but if it is, why not simply pay up? We are not a non-profit organization!
To make matters worse, company personnel often cover for her. If I call the New York office, I'm told she's at the Ohio office; if I call the Ohio office, she's at the New York office. I've called the same cell phone number I was given - and was met with voice mail every time.
On one occasion I was transferred to the comptroller and left a voice mail....which was also never returned. When I pretended to be someone else, I finally got Kerrie on the line only to be told that the check is printed and sitting on "[the comptroller's] desk, waiting to be signed". Surely, it doesn't take this long to sign a check.... SMH
I called back today and learned that the comptroller was fired on the same day I left the voice mail for him to return my call. Surprisingly, I still can't get Kerrie on the phone....and she still won't return voice mails.
I can't imagine how one might believe that poor business acumen will lead to success.
If you're a business, looking to contract with 1stop, DON'T. If you're a contractor, looking to sub-contract through 1stop, make them pay you upfront!
To make matters worse, company personnel often cover for her. If I call the New York office, I'm told she's at the Ohio office; if I call the Ohio office, she's at the New York office. I've called the same cell phone number I was given - and was met with voice mail every time.
On one occasion I was transferred to the comptroller and left a voice mail....which was also never returned. When I pretended to be someone else, I finally got Kerrie on the line only to be told that the check is printed and sitting on "[the comptroller's] desk, waiting to be signed". Surely, it doesn't take this long to sign a check.... SMH
I called back today and learned that the comptroller was fired on the same day I left the voice mail for him to return my call. Surprisingly, I still can't get Kerrie on the phone....and she still won't return voice mails.
I can't imagine how one might believe that poor business acumen will lead to success.
If you're a business, looking to contract with 1stop, DON'T. If you're a contractor, looking to sub-contract through 1stop, make them pay you upfront!
3 Updates & Rebuttals
One Stop Maintenance
Gahanna,Ohio,
Paid In Full
#2UPDATE Employee
Thu, October 10, 2013
PLEASE BE ADVISE THAT THIS HAS BEEN PAID IN FULL & NEEDS TO BE REMOVED.
Janitorial
Florence,South Carolina,
USA
In response to 1 Stop Maintenance Rebuttal - Kerrie Boggs
#3Author of original report
Thu, June 23, 2011
Of course I posted your name. It was you who called in a panic for service.....you who promised payment in two weeks...you who never followed through on any of your promises to get this resolved...you who will not return my voice mails. We provided a service and you didn't see to it that we were paid...
And you're surprised to see your name because?
Interestingly, you knew exactly who I was the moment you read this report.
Pay me and I'll go away....
One Stop Maintenance
Gahanna,Ohio,
United States of America
One Stop Maintenance
#4UPDATE Employee
Wed, June 22, 2011
Commercial Sweep & Janitorial. Everything you posted was forward to our accounts payable department. I have forward all your insurance & W9 information & you will need to speak to our controller on payment release date. I don't work in finance department & don't get to see checks coming in or going out. All that is handled in our NY office. Please call 866 470 2630 for further information . Thanks for posting my name as I'm only an employee of One Stop Maintenance & have no control on payment schedules.
