- Report: #1394490
Complaint Review: 19 Restaurant - Edmonton
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Author Not Confirmed
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19 Restaurant
5940 Mullen Way Edmonton, T6R0S9 USA
Web:
www.dinenineteen.com
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19 Restaurant Family Office Wrongly accused of actions in this establishment and then banned for no good reason! Edmonton Alberta
I went to Nineteen restaurant in South Edmonton with my business partners for lunch...
www.dinenineteen.com
Then asked if they had a corking fee. They said no. My home is about a 1 min walk from their front doorstep... So I went and got 2 bottles of wine.. Came back to the restaurant and we left immediately to go to Original Joes to drink the wine where they had a corking fee. The mgmt at nineteen wrongly accused me of pouring wine in their restaurant which their video surveillance will show I absolutewly DID NOT... So I was notified by mgmt that I was welcome back.
I went there this evening and was told I was not welcome back. When I am not travelling I went there every day and tipped the staff very well. This is a place that obviously needs to train their young staff much better. I was arguably their best customer and they invite me back and then their young staff turns me away? Quite disrespectful. I actually like the chef/owner but they have made a bad decision wrongly accusing myself of something and then not atoning for it.
I would recommend Edmonotn residents go to a place that respects their good customers and provides a corking fee to good customers as their wine list is not up to the standards of my business partners or myself.
I feel very ripped off and disrespected. I can prove I did nothing wrong and have the emails from mgmt inviting me back prior to this evening when I was vehemently turned away as I was asking for a bottle of premium vodka I lent to a staff member who was involved in major spirits competitions in order to help him. I have never felt so disrespected by an establishment in all my 13 yrs in NYC or in my last 3 yrs in Edmonton. Unprecedented.
I hope they atone for this. Its unacceptable and I hope they learn from this gross error in judgment of myself anf my fiancee who is more upset about this than I am.
Regards
