Mike
Douglas,#2Author of original report
Sun, October 31, 2004
After contacting the fraud department at EBay my wife was advised to give the company one last chance to resolve the issue with a phone call. She called and after receiving some run around gave the name of the person at EBay Fraud which got some partial results. We were sent the missing computer bag and the memory chip via mail. The refund for the incorrect hardware originally sent with the computer was reduced by 50% and my son's credit card has not (5 days) yet been credited with the "refund".