Complaint Review: 24 Hour Fitness - Ontario California

As a former employee of 24 Hour Fitness, I can honestly attest to the fact, that Active Club Members may not attend on a regular basis any Sport or SuperSport Clubs. Active Club members may, however, visit other clubs outside of the active gyms, if they so choose to pay a visitors fee of $10-$20. I have experienced similar situation in which my club had under gone renovation upgrades. Our club members were given temporary access to local sport and supersport clubs. However, once our club was completed all Active members were required to return to our club unless they had purchased an upgraded membership. I agree that the upgrades are a scam. However, it is no different than cell phone companies whom lure in their current customers with great deals on cell phones only to be told that you have to extend your contract for another two years. 24 Hour Fitness is not interested in your health. They are only concerned about daily and weekly qoutas. Yet majority of their gyms are unsanitary, highly congested, under staffed and many of their trainers are under trained and do not possess a great deal of knowledge about fitness and nutrition. For 24 Hour Fitness, the goal is to sell long term and upgraded memberships so that their sales reps can earn their commission based pay of 15% on Sports and Super Sports membership sales. Mind you that Club managers also take a percentage from the sales as well. COMPLETE SCAMS

As a former employee of 24 Hour Fitness, I can honestly attest to the fact, that Active Club Members may not attend on a regular basis any Sport or SuperSport Clubs. Active Club members may, however, visit other clubs outside of the active gyms, if they so choose to pay a visitors fee of $10-$20. I have experienced similar situation in which my club had under gone renovation upgrades. Our club members were given temporary access to local sport and supersport clubs. However, once our club was completed all Active members were required to return to our club unless they had purchased an upgraded membership. I agree that the upgrades are a scam. However, it is no different than cell phone companies whom lure in their current customers with great deals on cell phones only to be told that you have to extend your contract for another two years. 24 Hour Fitness is not interested in your health. They are only concerned about daily and weekly qoutas. Yet majority of their gyms are unsanitary, highly congested, under staffed and many of their trainers are under trained and do not possess a great deal of knowledge about fitness and nutrition. For 24 Hour Fitness, the goal is to sell long term and upgraded memberships so that their sales reps can earn their commission based pay of 15% on Sports and Super Sports membership sales. Mind you that Club managers also take a percentage from the sales as well. COMPLETE SCAMS

As a former employee of 24 Hour Fitness, I can honestly attest to the fact, that Active Club Members may not attend on a regular basis any Sport or SuperSport Clubs. Active Club members may, however, visit other clubs outside of the active gyms, if they so choose to pay a visitors fee of $10-$20. I have experienced similar situation in which my club had under gone renovation upgrades. Our club members were given temporary access to local sport and supersport clubs. However, once our club was completed all Active members were required to return to our club unless they had purchased an upgraded membership. I agree that the upgrades are a scam. However, it is no different than cell phone companies whom lure in their current customers with great deals on cell phones only to be told that you have to extend your contract for another two years. 24 Hour Fitness is not interested in your health. They are only concerned about daily and weekly qoutas. Yet majority of their gyms are unsanitary, highly congested, under staffed and many of their trainers are under trained and do not possess a great deal of knowledge about fitness and nutrition. For 24 Hour Fitness, the goal is to sell long term and upgraded memberships so that their sales reps can earn their commission based pay of 15% on Sports and Super Sports membership sales. Mind you that Club managers also take a percentage from the sales as well. COMPLETE SCAMS

As a former employee of 24 Hour Fitness, I can honestly attest to the fact, that Active Club Members may not attend on a regular basis any Sport or SuperSport Clubs. Active Club members may, however, visit other clubs outside of the active gyms, if they so choose to pay a visitors fee of $10-$20. I have experienced similar situation in which my club had under gone renovation upgrades. Our club members were given temporary access to local sport and supersport clubs. However, once our club was completed all Active members were required to return to our club unless they had purchased an upgraded membership. I agree that the upgrades are a scam. However, it is no different than cell phone companies whom lure in their current customers with great deals on cell phones only to be told that you have to extend your contract for another two years. 24 Hour Fitness is not interested in your health. They are only concerned about daily and weekly qoutas. Yet majority of their gyms are unsanitary, highly congested, under staffed and many of their trainers are under trained and do not possess a great deal of knowledge about fitness and nutrition. For 24 Hour Fitness, the goal is to sell long term and upgraded memberships so that their sales reps can earn their commission based pay of 15% on Sports and Super Sports membership sales. Mind you that Club managers also take a percentage from the sales as well. COMPLETE SCAMS