Complaint Review: 24 Hour Fitness - Richmond California

I think Peter from Pony Alabama actually works for 24 hour Fitness, so take what he has to say with a grain of salt. He seems to come to their rescue on all reports. There are thefts at all gym facilities, but I agree that the way they handled this was far below the call of duty. (I guess they have to get the $27.00 from you so they can pay Peter for being their right hand rip-off rebuttal guy.)

1- NEVER bring money, credit cards, or other valuables of any kind into the gym, let alone put them in a locker. Any thief can cut the lock and make off with your belongings in seconds. Hide your valuables in the trunk of your locked car. I usually dont bring money in to the GYM, but the original GYM I have on ocasian done this. and never had my lock broken. NEVER. as far as leaving the stuff in the car, what am I supposed to do? why do they even provide lockers for? for changes of cloths towels, and personal belongings. lesson learned I agree. But the next day, the person at the front desk stated that this has been going on for along time there. yet no action has been taken on thier part to try and curb the theft issue. no security, no camera on the outside of the locker rooms. no security at the front doors. (will explain this in a moment. ) 2- If your credit cards are ever stolen, YOU should call the police ASAP. Don't wait around and ask someone to call for you, especially if they won't call right away. Time is of the essence in such situations. I had my CELL PHONE STOLEN no pay phones were close by. and until security arrived, The attendant would not allow me to use thier business phones. I had to get bent outta shape just to have the police called. 3- You cannot sue a gym for "negligence" when it was YOU who brought valuables into the facility. Most, if not all, gyms have disclaimers in the forms of signs, stating that they are not responsible for personal belongings in the facility. The only negligence is on your part. All you can do is be more careful and prevent such crime from repeating itself in the future. Peter - Pony, Alabama U.S.A. you are wrong there, "negligence" would be me going in to the GYM without any lock, and throwing my wallet in to an unsecured locker. that is "negligence" As I stated, I broght a lock, and it was not like the GYM was empty. someone had to see them cutting the lock. I understand the disclaimers. I read them. But, after getting harassment calls, I decided to look up the 24 hour finess center for complaints on this issue. Apparantly i'm not the only one whom I have had this happen to.

1- NEVER bring money, credit cards, or other valuables of any kind into the gym, let alone put them in a locker. Any thief can cut the lock and make off with your belongings in seconds. Hide your valuables in the trunk of your locked car. 2- If your credit cards are ever stolen, YOU should call the police ASAP. Don't wait around and ask someone to call for you, especially if they won't call right away. Time is of the essence in such situations. 3- You cannot sue a gym for "negligence" when it was YOU who brought valuables into the facility. Most, if not all, gyms have disclaimers in the forms of signs, stating that they are not responsible for personal belongings in the facility. The only negligence is on your part. All you can do is be more careful and prevent such crime from repeating itself in the future.