Rick
Unicoi,#2Author of original report
Sat, September 04, 2004
I followed up by sending the report I filed here with your site to 5 Star Electronics, the culprit in this case. I appreciate the suggestion from a person that reviewed my filed complaint. As I read the reply I noticed that there was another report filed against 5 STAR ELECTRONICS. In that report the author has a similar complaint against a salesman named TOMMY. I surmise this "TOMMY" is the same person (TOM) that called me a liar and gave me a terrible time on the telephone. This TOM tried to make me feel like an incomptent and stated I knew exactly what I ordered and openely swore at me. I strongly feel there are many out there that are getting ripped off by this company and they use intimination to scare away customers that have legimate complaints. They surly do not care about follow up business nor concumer relations. Thanks for the space to explain my situation.
Cory
San Antonio,#3Consumer Suggestion
Thu, September 02, 2004
First, I'd call 5 Star back and tell them if they don't refund my money I'll call Apple and explain to them what 5 Star is doing under their name. It's probably illegal from Apple's point of view, trading on their name and trademark. That might get through to them. Then I'd call Apple anyway. Since their wannabe warranty is the pits.