I signed up for vocal media and they charged me an annual fee of $99 and additionally have consistently charged me $9.99 per month. Per there own terms it states either pay annually or monthly not both. This company refuses to refund my $59.94 they have stolen from me. There is no way to contact them and they have sent me a boiler plate email response that states no refunds of membership. I have no way to reach them except by this email address and they keep sending me same response.