Tony
Encino,#2Author of original report
Thu, November 24, 2011
I received a phone call from a supervisor at A-Dee Plumbing on 11-21-11. He said I have been a good customer of A-Dee Plumbing for several years and he was concerned that I was not happy with the recent job. An appointment was made for the next day to have a different technician come to my house to redo the unsatisfactory part of the job on the shower hardware. The plastic tub spout was replaced with a steel one, the cover plate was replaced, the loose faucet handle was replaced and the areas were re-caulked. The technician also completed a repair on a toilet that A-Dee previously did a poor job on.
This technician obviously was very knowledgeable and did an excellent job.
The manager phoned me after the work was completed to verify that everything was OK.