1madmom
louisburg,#2Author of original report
Mon, February 04, 2008
I noticed in other complaints no one can find a real address well this is one we sent $ and info to so its real A solid gold Sound 923 NE Woods Chapel Rd Lees Summit MO just another point of FYI for anyone out there................ 1madmom
1madmom
louisburg,#3Author of original report
Mon, February 04, 2008
Now John from the company has passed the buck to whom he says will be better able to handle our complaints. Of course he places the blame on others because he just cant face the fact his company made a mistake and now will not refund her money or even admit he made a mistake. They want both edited and unedited DVDs mailed back to them. I dont think so this is all the kids have to remember something of their day. And what happens if they "get lost in the mail" how convenant. In this conversation I asked to talk to his manager and of course "I am the manager" . Who owns this company and does voice complaints, e-mail, or phone calls to them. "That information is unavalable". I did get an e-mail from the other person asking for a job # . Why dont they have the date and name of parties involved or is this all converted to #'s and people just don't matter? Will keep you updated as it goes on
1madmom
louisburg,#4Author of original report
Mon, February 04, 2008
Now John from the company has passed the buck to whom he says will be better able to handle our complaints. Of course he places the blame on others because he just cant face the fact his company made a mistake and now will not refund her money or even admit he made a mistake. They want both edited and unedited DVDs mailed back to them. I dont think so this is all the kids have to remember something of their day. And what happens if they "get lost in the mail" how convenant. In this conversation I asked to talk to his manager and of course "I am the manager" . Who owns this company and does voice complaints, e-mail, or phone calls to them. "That information is unavalable". I did get an e-mail from the other person asking for a job # . Why dont they have the date and name of parties involved or is this all converted to #'s and people just don't matter? Will keep you updated as it goes on
1madmom
louisburg,#5Author of original report
Mon, February 04, 2008
Now John from the company has passed the buck to whom he says will be better able to handle our complaints. Of course he places the blame on others because he just cant face the fact his company made a mistake and now will not refund her money or even admit he made a mistake. They want both edited and unedited DVDs mailed back to them. I dont think so this is all the kids have to remember something of their day. And what happens if they "get lost in the mail" how convenant. In this conversation I asked to talk to his manager and of course "I am the manager" . Who owns this company and does voice complaints, e-mail, or phone calls to them. "That information is unavalable". I did get an e-mail from the other person asking for a job # . Why dont they have the date and name of parties involved or is this all converted to #'s and people just don't matter? Will keep you updated as it goes on