A Ton Of Fun
OWINGS MILLS,#2REBUTTAL Owner of company
Tue, March 18, 2008
In response to this complaint that the customer felt they were "ripped off", I'd like to state the facts as well as the outcome of this party room rental. Our room rental contract (that was agreed to and signed by the customer) stated the following conditions must be met in order for the refundable deposit to be returned; Customer must vacate the party room by their specified time & room must be left in the original condition. Even though these terms were not met, the customer's refundable deposit was not retained. With response to their complaint about the games not working, our staff keeps daily party logs and all games were in working order. The customer's complaint about the selection of games offered is very puzzling since they viewed the room prior to booking the party. A Ton Of Fun has been in business since 1994 and prides itself on high quality products & outstanding customer service! Debbie Brodie-President A Ton of Fun, LLC