Fox
United States of America#2Consumer Comment
Wed, January 26, 2011
Beware of Timeshare Resort Resale Inc They have the same address as A1 Marketing in Lanconia NH
Fox
United States of America#3Consumer Comment
Tue, January 25, 2011
Jay Market
Laconia,#4UPDATE Employee
Fri, June 19, 2009
Let's start with communication. Every customer we have has access to our email address, and EVERY request is responded to within 24 hours. We also keep phone logs of customers calling in, and frequency. Most of these complaints are systemic, with no messages left. We DO CALL EVERYONE back that has left contact information. We keep a customer's ad displayed until an interested buyer purchases the timeshare in the ad, no matter how long it takes. An ad expires only after the timeshare advertised with us has been purchased. This is an expense we we carry, to keep our commitment to our customers.
Jay Market
Laconia,#5UPDATE Employee
Fri, June 19, 2009
Let's start with communication. Every customer we have has access to our email address, and EVERY request is responded to within 24 hours. We also keep phone logs of customers calling in, and frequency. Most of these complaints are systemic, with no messages left. We DO CALL EVERYONE back that has left contact information. We keep a customer's ad displayed until an interested buyer purchases the timeshare in the ad, no matter how long it takes. An ad expires only after the timeshare advertised with us has been purchased. This is an expense we we carry, to keep our commitment to our customers.
Jay Market
Laconia,#6UPDATE Employee
Fri, June 19, 2009
Let's start with communication. Every customer we have has access to our email address, and EVERY request is responded to within 24 hours. We also keep phone logs of customers calling in, and frequency. Most of these complaints are systemic, with no messages left. We DO CALL EVERYONE back that has left contact information. We keep a customer's ad displayed until an interested buyer purchases the timeshare in the ad, no matter how long it takes. An ad expires only after the timeshare advertised with us has been purchased. This is an expense we we carry, to keep our commitment to our customers.
Jay Market
Laconia,#7UPDATE Employee
Mon, March 30, 2009
Customer Service hours are from 10:00 am to 2:00 pm, Monday - Thursday. Our toll free number is on our website. If there is no answer, leave a message, all calls are replied to. There is also email, which is a quicker response time. Checking all our email logs, to date, customer has not sent one to us, or availed himself of that option, nor is there any phone logs indicating corporate was called by complainant.