Jennifer
Longwood,#2UPDATE Employee
Fri, April 21, 2006
my name is jennifer and i was her travel coordinator i was nothing but nice to her. ALthrough during the whole process she on the other hand was not. i didnt get it out of her until the end when i finally asked what she was so upset for she explained that she thought the sales agent misrepersented the package if she let me know that in the beginning i could of tried to resolve the issues. I have never and would never call any one any profane names. On the friday she was calling and i left early was the day i got my tooth pulled i made the appt. on late friday so i would not miss much work i explained that to her but was again spoken to very disrespectfully. I tried to accommdate her concerns and request and would not allow me to do so.
Jennifer
Longwood,#3UPDATE Employee
Fri, April 21, 2006
my name is jennifer and i was her travel coordinator i was nothing but nice to her. ALthrough during the whole process she on the other hand was not. i didnt get it out of her until the end when i finally asked what she was so upset for she explained that she thought the sales agent misrepersented the package if she let me know that in the beginning i could of tried to resolve the issues. I have never and would never call any one any profane names. On the friday she was calling and i left early was the day i got my tooth pulled i made the appt. on late friday so i would not miss much work i explained that to her but was again spoken to very disrespectfully. I tried to accommdate her concerns and request and would not allow me to do so.
Jennifer
Longwood,#4UPDATE Employee
Fri, April 21, 2006
my name is jennifer and i was her travel coordinator i was nothing but nice to her. ALthrough during the whole process she on the other hand was not. i didnt get it out of her until the end when i finally asked what she was so upset for she explained that she thought the sales agent misrepersented the package if she let me know that in the beginning i could of tried to resolve the issues. I have never and would never call any one any profane names. On the friday she was calling and i left early was the day i got my tooth pulled i made the appt. on late friday so i would not miss much work i explained that to her but was again spoken to very disrespectfully. I tried to accommdate her concerns and request and would not allow me to do so.
Jennifer
Longwood,#5UPDATE Employee
Fri, April 21, 2006
my name is jennifer and i was her travel coordinator i was nothing but nice to her. ALthrough during the whole process she on the other hand was not. i didnt get it out of her until the end when i finally asked what she was so upset for she explained that she thought the sales agent misrepersented the package if she let me know that in the beginning i could of tried to resolve the issues. I have never and would never call any one any profane names. On the friday she was calling and i left early was the day i got my tooth pulled i made the appt. on late friday so i would not miss much work i explained that to her but was again spoken to very disrespectfully. I tried to accommdate her concerns and request and would not allow me to do so.
Sapna
Syracuse,#6Author of original report
Mon, April 10, 2006
After several phone calls and emails to my travel agent "Jennifer" (who I recently discovered wrote a rebuttal to someone's post) who refused to call me back, I got a hold of her and actually asked why she wouldn't contact me and gave me such a run around. After trying to talk her way out of it, she called me a "b*t*h" and she wasn't sure why a "young man was so angry and bitter and rude to her." THis is customer service?