Angela
Portland,#2UPDATE EX-employee responds
Mon, March 17, 2008
This is in response to the "owner" of a cheaptrips call center. If cheaptrips is so reputable then why was my grandfather scammed by cheaptrips? If they are so reputable why are there a ton of complaints registered with the DA? If they are so reputale then why do they have an UNSATISFACTORY record with the BBB?
Brian
SLO,#3UPDATE Employee
Tue, January 08, 2008
I own a call center that sells memberships to CheapTrips.com (not the one this girl worked for). I find it disturbing that this site would post a comment from an ex-employee that has no merit. This girl was given a job opportunity and thinks it is too good to be true. is she not a qualified person? At our call center, we give many people a chance to prove themselves and keep a good job. Sales is not for everyone, especially telemarketing! CheapTrips.com uses telemarketing centers to market their membership. The names are generated via the internet from surveys, banners, and other online marketing efforts. People that click "Yes", they would like more information about CheapTrips.com or "Get 2 Free roundtrip airline tickets when you join" are compiled into a lead list for our telemarketers to call. This is a very common practice for marketing companies and does not break any laws. The service & membership provided to CheapTrips.com members is very valuable to people that travel. People that are not big travelers or do not plan on traveling much, may not get a lot of value from the membership. Most likely they were only interested in the FREE tickets. Guess what? the FREE tickets come with the membership. There are a couple of hoops you must jump through to use the free tickets, but they are REAL. Many of the complaints about receiving refunds stem back from people trying to keep the FREE tickets and send the rest of their packet back. Funny huh.. they try to keep the FREE tickets but cancel the membership & get a full refund. If you want your refund, cancel within the 30 days. Send back ALL of your membership materials, including your FREE roundtrip airline tickets and you will promptly be refunded the purchase price. Stop defaming a good company that helps a lot of people save money on travel and provides a good job opportunity for those interested in telemarketing & sales.