- Report: #1244183
Complaint Review: Academy Sports and Outdoors - Nationwide
Reported By:
False Advertising -
Johnson City, Tennessee, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Academy Sports and Outdoors
Nationwide, USA
Phone:
888-922-2336
Web:
www.academy.com
Categories:
Business Rating:
(0)
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Academy Sports and Outdoors ADVERTISE A PRICE MATCH, BUT THEY DO NOT MATCH PRICES! Johnson City Nationwide
I purchased a pair of cleats for my son at another chain porting goods store, but decided they were a 1/2 size too big. The store didn't have the size I needed, but Academy did. However, they would not match the price with a 2 day old receipt. They said it had to be an advertisement. Customer service was terrible. I will do my shopping elsewhere!
While at the store, I spoke to a manager who was unwilling to match their competitors price. Then I spent 45 minutes on the phone with their national customer service. They offered to lower to be within $10 of the other store (because they knew what they were doing was wrong), but would not match the price. HOW CAN YOU ADVERTISE A PRICE MATCH, IF YOU ARE UNWILLING TO DO SO???
