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  • Report:  #469315

Complaint Review: Acai Berry Breeze And Colon Cleanse 3000 - Scottsdale Arizona

Reported By:
- Louisville, Kentucky,
Submitted:
Updated:

Acai Berry Breeze And Colon Cleanse 3000
3370 N. Hayden Rd. 123-180 Scottsdale, 85251 Arizona, U.S.A.
Phone:
866-421-6554
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On Facebook I saw an ad for a remarkable weight loss herbal aid "promoted by Oprah", and promise of a FREE BOTTLE if only I would pay shipping/handling. I am wary of such offers, so I read the advertisement carefully. I read all the fine print, sure there was a 'catch' (like a monthly auto-ship). But, there was NOTHING like that in the ad, nor was there any mention of the true price of the products, only the promise of a completely "FREE" bottle of Acai Berry Breeze for only $4.95 S&H. They promoted the companion product, Colon Cleanse 3000 for the same offer. Again..I read ALL fine print carefully..no mention of a '14-day trial period after which I would be charged a whopping $83.95 EACH for those two stupid bottles of worthless $3 herbs!

Today I saw a total of $172.10 in charges to my debit card (funds stolen from my checking account) taken as 'payment' for these two 'free bottles'. I called the company (after a long period on hold) and the girl told me that "It was clearly marked in the terms/conditions when you filled out credit card info" that the bottles were just free for 14 days after which I would be charged if I did not cancel within that time. NO WHERE, AT ANY TIME, ONLINE or ON THE PRODUCT THEMSELVES WAS THIS INFORMATION PRINTED!

They flatly REFUSED to refund my $$, simply saying I had agreed to this when I filled out the credit card info. They cancelled any future orders (for they were also intending to charge me this amount EACH MONTH), and sent an email notice of cancellation. In these emails they sent a LINK to a SUPPOSED list of the 'terms' I agreed to, as if to say, "See, dummy, here is what you agreed to."

I HAVE NEVER SEEN THIS PAGE IN MY LIFE...again...I read all items carefully looking for the 'catch'..this was NOT displayed and this was NOT what I agreed to (or I would NOT have agreed to it!!!).

I have been looking at sites tonight advertising the SAME 'free bottle' of these products...on each page, the words 'free bottle' are written in bold letters over 5 times....and there are dozens of these Acai Berry Breeze sites. NO WHERE does it say anything about a '14-day free trial after which you will have to pay full price for these bottles, which is $83.95 each.'

I AM LOOKING FOR PARTNERS TO JOIN ME IN A CLASS ACTION LAW SUIT AGAINST THESE PEOPLE. Losing $172.10 to them is a bitter pill for someone on a fixed budget; that is a lot of money!

Also, my husband is a doctor of alternative medicine; he has a PHD in Clinical Nutrition and is an expert in herbal remedies; he looked at the ingredients in both of these worthless products (they dont work!) and he said 'that stuff should cost no more than 6 or 7 dollars...'. Yet, they are charging an incredible price of $83.95 per 60-capsule bottle!

If anyone would like to join in this class action suit please notify me ASAP.

Forintegrityinbusiness

Louisville, Kentucky

U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder

RipoffReport.com

Author of www.ripoffrevenge.com

Rip-off Report

PO Box 310, Tempe, Arizona 85280



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