I ordered the product on 7/27/10 and immediately asked for refund. They advised refund would be issued in 40 days. I traced on 9/21, 9/28 and 10/26. Each time they advised the refund of $99.96 was on its way. 10/26 they advised they had credited my credit card on 10/05. Well, that did not happen. At the beginning they advised they could not credit the credit card that they have to send a debit card. Keep changing their story. If they are ever sued I want to be the first in line. I am also going to contact the attorney general from my state.