- Report: #1349814
Complaint Review: Access Mobility LLC - Fredericksburg Virginia
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Author Confirmed
Why?
Access Mobility LLC
8509 Indian Hills Court Suite 101 Fredericksburg, 22407 Virginia, USA
Phone:
5402884905
Web:
accessmobilityequipment.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Access Mobility LLC Jim Clore I purchased a stair climber and gave hime a check for $3200.00. He scheduled 5 or 6 install dates and he cancelled everyone of them. I then asked for my $3200.00 and he agreed to the refund after cancelling install on Nov. 21, 2016. I have yet to receive the refund. Fredericksburg Virginia
I purchased a stairlift from Jim Clore of Access Mobility LLC on Nov. 4, 2016. On Nov. 21. 2016 he agreed to refund my $3200.00 that I gave him in form of a personel check as he had cancelled all install dates. As of todays date ( Jan. 14, 2017) I have yet to receive my money.
2 Updates & Rebuttals
AccMobVa
Fredericksburg,Virginia,
USA
RESOLVED. Quite a LONG time ago.
#2REBUTTAL Owner of company
Mon, September 25, 2017
This customer was refunded 100% of the deposit paid. This was completed and resolved many months ago. This matter was closed in a matter that was satisfactory to the customer.
AccMobVa
Fredericksburg,Virginia,
USA
matter Resolved
#3REBUTTAL Owner of company
Thu, April 20, 2017
Access Mobility Equipment, LLC has been in business for 10 years. The owner has 22+ years in the medical equipment and accessibility equipment businesses. Over this period of time, there have been hundreds (or more) satisfied customers. Unfortunately, during 2015-2016, there have been financial challenges and difficult times. This was one of those times.
This matter has been resolved and the complaint is closed. This customer has received a 100% refund as she requested.
