Accupros
Charlotte,#2REBUTTAL Owner of company
Tue, August 19, 2008
AccuPros has worked on many websites and has a successful track record with clients. We have a large list of references who would highly recommend our company. Before ratifying the initial contract for Jamison Carson's website, we went through entire work scope to confirm all the items he wanted included. Just like a homeowner making design changes to a home after construction has started, Jamison would make various changes to the website which caused many delays and increased costs. We would submit a Change Order Request for the various items that were outside of the scope, however, Jamison would yell and argue that he should not have to pay extra. Our company does not function in that manner. Still, we went ahead and did some of the changes free of charge. The changes started to come more frequently and it came to a point where we told Jamison that we are no longer working with him and will send the website files and database source code to him in order to have another company finish the work. We sent the files and DB and after we did everything we said we would do, he decided to submit a ripoff report. Jamison Carson was and is a very difficult customer to work with and has very little understanding of how website development process works. Good luck to anyone who has to work with him.