- Report: #1292477
Complaint Review: ACWholesalers.com - Internet
Reported By:
Jerrod Embree -
Stonewall, Louisiana, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
ACWholesalers.com
Internet, USA
Phone:
8666316389
Web:
www.acwholesalers.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ACWholesalers.com Worst company in the history of companies who knows Internet
I ordered an Air conditioner and Air Handler from this company on February 20th 2016 because it boasted of 2-3 day shipping and delivery. 10 days later when I did not receive my products I called the customer service line. The representative assured me that they just moved warehouses and my order was shipping that day and would arrive Friday or Monday at the latest. The following Tuesday I again called when my products did not arrive. The guy fed me the exact same story and assured me that my order would arrive Friday or Monday at the latest. This time I asked the guy to please verify that was true and call me back. He said he would and I knew he would not so I verified with him 3 times that he would indeed call me back and got his name. Josh. Of course no call back. I then called their so called customer service line twice per day on Thursday, Friday, Monday (no products arrived by the way) and 5 times on Tuesday holding an hour each time. No one answers. The last time I called on Tuesday someone actually picked up and told me my order still had not shipped. I asked for my money back and asked for a confirmation number for the transaction. The rep said it would be emailed to me tomorrow. I had enough of the tomorrow lies. I demanded a manager and he proceeded to tell me to calm down and would not give me a confirmation number of the refund. So, 3 weeks I've had people waiting to install my unit so that I can put my house up for sale and I have no AC and will probably have to sue this company to get a refund of the $1,600 I paid them. Do not do it!!!
