- Report: #197436
Complaint Review: Adelphia - Pittsburgh Pennsylvania
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Author Confirmed
Why?
Adelphia
PO Box 371449 Pittsburgh, 15250 Pennsylvania, U.S.A.
Phone:
888-683-1000
Web:
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Adelphia ripoff Hit my credited account with approx 200 usd charges for non related items Pittsburgh Pennsylvania
Ok to start out I went to adelphia main office in my hometown Rutland, VT. Set up a business high speed account with them. They told me I had an outstanding balance of $9 and change for an account I had yrs ago.
In order to be activated I would have to bring this bal. to 0 so I did. Gave them that and told them that I had a modem from this previous hook up that there tech was suppose to pick up and never did.
So I take care of that by returning the modem and then proceed to give them $500. to pay up for the majority of the coming year for my new account.
Now currently I have suffered 16 hours of down time this month alone on a business account that I pay extra for so I contacted them to credit my account accordingly.
Instead they slam me with close to a $200 charge for the previous account that I had with them that I payed up the day I got this new account with them.
They clearly stated on this first day that I would have to pay up my previous bal. with them before I can get this new account activated.
Well it is 2 months later. I already payed up the previous account otherwise I would not have service as we speak. So now what do I do?
I would switch providers given that there is other high speed providers in my area but they refuse to refund my current credit amount of $408.67.
This ammount is not including any credits for downtime and also is not reflecting the $200 that they are charging me for the alleged money owed from the previous account.
Also they have told me sorry for the down time it is due to a hail storm in the area which caused the outage. Well I live in the area and not only were there no storms but the weather has been sunny and great.
If anyone has any idea what I should do please help me out. It would be greatly apreciated and as for if there may be a legal suit involved here.
All I want is my money back and anything over and above that I would freely give to any lawyer or legal counsel for aiding me in this matter.
Brian
Rutland, Vermont
U.S.A.
In order to be activated I would have to bring this bal. to 0 so I did. Gave them that and told them that I had a modem from this previous hook up that there tech was suppose to pick up and never did.
So I take care of that by returning the modem and then proceed to give them $500. to pay up for the majority of the coming year for my new account.
Now currently I have suffered 16 hours of down time this month alone on a business account that I pay extra for so I contacted them to credit my account accordingly.
Instead they slam me with close to a $200 charge for the previous account that I had with them that I payed up the day I got this new account with them.
They clearly stated on this first day that I would have to pay up my previous bal. with them before I can get this new account activated.
Well it is 2 months later. I already payed up the previous account otherwise I would not have service as we speak. So now what do I do?
I would switch providers given that there is other high speed providers in my area but they refuse to refund my current credit amount of $408.67.
This ammount is not including any credits for downtime and also is not reflecting the $200 that they are charging me for the alleged money owed from the previous account.
Also they have told me sorry for the down time it is due to a hail storm in the area which caused the outage. Well I live in the area and not only were there no storms but the weather has been sunny and great.
If anyone has any idea what I should do please help me out. It would be greatly apreciated and as for if there may be a legal suit involved here.
All I want is my money back and anything over and above that I would freely give to any lawyer or legal counsel for aiding me in this matter.
Brian
Rutland, Vermont
U.S.A.
