- Report: #377223
Complaint Review: Advance Telecom - Saddar, Karachi Other
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Advance Telecom
1st Floor, Noor House Saddar, Karachi, Other, Pakistan
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Advance Telecom Tried to download Spyware Protection - Paid through PayPal - When you call them they hang up on you Saddar, Karachi Other
I went to Downloads.com to get a free spyware protection download. I thought I was downloading Spyware Search & Destroy and began downloading the program. When it offered me a three year subscription with support, I thought that meant I would be able to contact Spybot Search & Destroy to support me if I got a virus on my computer.
This company is a VERIFIED company with PayPal. This means that PayPal has investigated them and considers them reputable. What a joke. When I did not get my spyware protection and went to PayPal to research where my money went, I called Advance Telecom to refund my money. They took information on the PayPal transaction and then never gave me a refund. I then called them back several times, but as soon as I give my name they hang up on me. I guess my account has been black balled.
I then filed a dispute with Paypal but unfortunately, I did not file the dispute correctly. When you file with PayPal you need to check the "goods not received" box. PayPal then closed my dispute because I filed incorrectly. I then called them back and they have now reopened my claim and we will see what happens. I also stated that they need to investigate Advance Telecom because this is a cell phone company located in Pakistan, not a spyware protection. They have said they will now investigate but I don't hold out much hope. Anyway, I have trust in PayPal to get my money back for me.
I am now going to file a complaint with the FTC since this is wire fraud. Advance Telecom, I am on to you, watch out!!!!
Danise
Miami, Florida
U.S.A.
This company is a VERIFIED company with PayPal. This means that PayPal has investigated them and considers them reputable. What a joke. When I did not get my spyware protection and went to PayPal to research where my money went, I called Advance Telecom to refund my money. They took information on the PayPal transaction and then never gave me a refund. I then called them back several times, but as soon as I give my name they hang up on me. I guess my account has been black balled.
I then filed a dispute with Paypal but unfortunately, I did not file the dispute correctly. When you file with PayPal you need to check the "goods not received" box. PayPal then closed my dispute because I filed incorrectly. I then called them back and they have now reopened my claim and we will see what happens. I also stated that they need to investigate Advance Telecom because this is a cell phone company located in Pakistan, not a spyware protection. They have said they will now investigate but I don't hold out much hope. Anyway, I have trust in PayPal to get my money back for me.
I am now going to file a complaint with the FTC since this is wire fraud. Advance Telecom, I am on to you, watch out!!!!
Danise
Miami, Florida
U.S.A.
1 Updates & Rebuttals
Danise
Miami,Florida,
U.S.A.
Advance Telecom - Update - PayPal is GREAT!!!!
#2Author of original report
Wed, October 01, 2008
OK everyone, listen up. If you paid money to Advance Telecom through PayPal, all you need to do is file a dispute claim. I filed my claim yesterday, 9/30/08, and before the close of business, I had my refund!!!! Don't let Advance Telecom get away with this, file your claims and get your refunds today. Also, be sure to file a complaint with the FTC at ftc.gov. Let's show Advance Telecom they can't get away with this anymore, we are educated consumers and won't put up with this.
