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  • Report:  #557227

Complaint Review: Aerus/Elextrolux - Savannah Georgia

Reported By:
Joyce - Savannah, Georgia, United States of America
Submitted:
Updated:

Aerus/Elextrolux
7939 Abercorn Expressway, Suite 340 Savannah, 31406 Georgia, United States of America
Phone:
912-920-1345
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?

I agreed to purchase a water system for my home if 1. It could be installed on a porcelian sink 2. Could get credit approved for 50.00 month & 7.99 % interest rate.

I never got a call from the credit card people GEMoney/Aerus but I did get a call from the plummer.  He said he could not install the system on a cast iron porcelian sink and that he would call the office and let them know.  I asked him to come by just to look at it and he never showed.

One week later, I received a statement from GEMoney for my purchase and the interest rate was 24.99%.  I never received a truth and lending statement or any paper work.  I had 3 business days to cancel. I thought it had been cancelled but Aerus opened my account the next day on Sunday the 29th. I found out that the account is actually Tammi's (a girl in the Aerus office).  

They are scam artist and doing unethical business practices.



1 Updates & Rebuttals

Joyce

Savannah,
Georgia,
United States of America
Aerus Customer Service

#2Author of original report

Fri, January 22, 2010

I received a call from the customer service rep from Aerus/Elextrolux and the President of the company became involved.  My complaint was handled completely and swiftly and I thank them for their help to resign this matter with the Savannah office.  I have always found Elextrolux to be a good and fair company. 

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