- Report: #252334
Complaint Review: Affiliated Acceptance Corporation - Sunrise Beach Missouri
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Affiliated Acceptance Corporation
14443 North State Highway 5 Sunrise Beach, 65079 Missouri, U.S.A.
Phone:
573-374-9970
Web:
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Affiliated Acceptance Corporation Breached their contract. Won't stop unwarranted debt collection. Sunrise Beach Missouri
I signed a contract with Freestate Martial Arts owned by Warren Prender and Roger Marshall at 8227 Cloverleaf Dr, Suite 309 Millersville, MD 21108.
410-729-0333. [email protected].
Then, the school was sold to Tony Ferrer, Sensei 410-729-5111. [email protected].
We originally signed up for Kung Fu and Tai Chi. Since the change of management, they have not complied with the contract. They switched from a Kung Fu school to a Karate school. The current programs taught are in Okinawan Goju-Ryu Karate. As stated in my contract, we enrolled for 2 Kung Fu and 1 Tai Chi lessons. The contract states "...the school obligates itself to furnish me with competent instruction and suitable facilities for the lessons." They ceased to provide me "competent instruction" since the change of ownership. I shouldn't have to pay since they breached the contract.
Their finance company, Affiliated Acceptance Corporation (14443 North State Highway 5, Sunrise Beach, MO 65079) is still billing me since I "did not cancel at the appropriate time." Then, they said that they would grant an approval to cancel if I paid $160.00 within 30 days of their letter, for the month of April. But they have already breached the contract by then! Now, I'm still getting billed for May even though my "30 days" is not up. Now it's $285.00.
I do not owe them a dime! They owe me for my time and frustration!
I have been "working" with Joanna Bell at 573-374-9970 for months. She gave me the run-around and then told me to call her supervisors LeaAnne Brookhart x227 and Shyla F Rafizadeh x226.
I called Free State, and they hung up on me without answering the phone! They don't return calls either!
----
As an attempt to rectify these unwarranted debt collection, I wrote an email to the Director of Customer Service, LeaAnn Brookhart at [email protected] but I guess the email is wrong. The email bounced back. The carbon copies sent to others did not bounce back though:
E Alan Downey - President
[email protected]
Mark Plewa - Business Development MGR
[email protected]
[email protected]
Shyla F Rafizadeh - Customer Service Supervisor
[email protected]
joanna bell - Customer Service Specialist
Joanna Bell [email protected]
General Customer Service
[email protected]
[email protected]
Hope one of the executives would address this problem!
----
I have filed complaints with the Better Business Bureau, Maryland State Attorney General, and the Federal Trade Commission. And planning to file complaints with every organization until Free State Martial Arts and Affiliated Acceptance Corporation rectify this problem.
Better Business Bureau Complaints
https://odr.bbb.org/odrweb/public/GetStarted.aspx
Federal Trade Commission Complaints
http://www.ftc.gov/ftc/cmplanding.shtm
State Attorney General Complaints
http://www.naag.org/attorneys_general.php
Rip Off Report
http://www.ripoffreport.com/login.asp
WTOP Call For Action (Consumer Issues)
If you have a consumer problem, alert the Call For Action volunteers Tue-Fri from 11am-1pm at 301-652-HELP, or file a complaint online at https://secure.njaccess.com/cfa/ssl/case/CaseFormUser.cfm
File complaints with each company separately so that the business would be in favor of ceasing the billings when the finance company won't.
This site I found online has some info on them, live the address I got:
http://www.kingmongo.com/?p=540
NM
Linthicum, Maryland
U.S.A.
410-729-0333. [email protected].
Then, the school was sold to Tony Ferrer, Sensei 410-729-5111. [email protected].
We originally signed up for Kung Fu and Tai Chi. Since the change of management, they have not complied with the contract. They switched from a Kung Fu school to a Karate school. The current programs taught are in Okinawan Goju-Ryu Karate. As stated in my contract, we enrolled for 2 Kung Fu and 1 Tai Chi lessons. The contract states "...the school obligates itself to furnish me with competent instruction and suitable facilities for the lessons." They ceased to provide me "competent instruction" since the change of ownership. I shouldn't have to pay since they breached the contract.
Their finance company, Affiliated Acceptance Corporation (14443 North State Highway 5, Sunrise Beach, MO 65079) is still billing me since I "did not cancel at the appropriate time." Then, they said that they would grant an approval to cancel if I paid $160.00 within 30 days of their letter, for the month of April. But they have already breached the contract by then! Now, I'm still getting billed for May even though my "30 days" is not up. Now it's $285.00.
I do not owe them a dime! They owe me for my time and frustration!
I have been "working" with Joanna Bell at 573-374-9970 for months. She gave me the run-around and then told me to call her supervisors LeaAnne Brookhart x227 and Shyla F Rafizadeh x226.
I called Free State, and they hung up on me without answering the phone! They don't return calls either!
----
As an attempt to rectify these unwarranted debt collection, I wrote an email to the Director of Customer Service, LeaAnn Brookhart at [email protected] but I guess the email is wrong. The email bounced back. The carbon copies sent to others did not bounce back though:
E Alan Downey - President
[email protected]
Mark Plewa - Business Development MGR
[email protected]
[email protected]
Shyla F Rafizadeh - Customer Service Supervisor
[email protected]
joanna bell - Customer Service Specialist
Joanna Bell [email protected]
General Customer Service
[email protected]
[email protected]
Hope one of the executives would address this problem!
----
I have filed complaints with the Better Business Bureau, Maryland State Attorney General, and the Federal Trade Commission. And planning to file complaints with every organization until Free State Martial Arts and Affiliated Acceptance Corporation rectify this problem.
Better Business Bureau Complaints
https://odr.bbb.org/odrweb/public/GetStarted.aspx
Federal Trade Commission Complaints
http://www.ftc.gov/ftc/cmplanding.shtm
State Attorney General Complaints
http://www.naag.org/attorneys_general.php
Rip Off Report
http://www.ripoffreport.com/login.asp
WTOP Call For Action (Consumer Issues)
If you have a consumer problem, alert the Call For Action volunteers Tue-Fri from 11am-1pm at 301-652-HELP, or file a complaint online at https://secure.njaccess.com/cfa/ssl/case/CaseFormUser.cfm
File complaints with each company separately so that the business would be in favor of ceasing the billings when the finance company won't.
This site I found online has some info on them, live the address I got:
http://www.kingmongo.com/?p=540
NM
Linthicum, Maryland
U.S.A.
3 Updates & Rebuttals
Nagi
Linthicum,Maryland,
U.S.A.
Got the Letter of Cancellation
#2Author of original report
Wed, June 06, 2007
I received the letter from LeaAnn Brookhart... "This letter is to verify that your acount with Affiliated Acceptance Corporation was removed from our service program... No past due or future payments are due to Affiliated Acceptance Corporation regarding this account." This all sounds good, but I've become so skeptical of them, I am preparing myself to see what they do next. I will be ready if they something fishy. Case closed for now.
Nagi
Linthicum,Maryland,
U.S.A.
Just as I suspected - LeaAnn Brookhart tried to dup me!
#3Author of original report
Tue, June 05, 2007
LeaAnn Brookhart sent me the email, PER YOUR REQUEST, to verify that she will cancel my account from their service. But she failed to include that I DO NOT owe $285.00. Heres the content of the letter: "This letter is to verify that the assignment of your agreement will be cancelled from our service program for payment processing after June 05, 2007 with no future payment due." I replied to the email and asked her to add that I DO NOT owe $285.00. She along with her associates are so predictable. All I got to say is I am a better Chess player.
Nagi
Linthicum,Maryland,
U.S.A.
Received call from Director of Customer Service, LeaAnn Brookhart. - False Hope or will she be a man of her words?
#4Author of original report
Tue, June 05, 2007
I received a call from LeaAnn Brookhart, stating that she will remove my account from their system. And that I do not owe them $285.00 now or any amount in the future. I asked for that information in writing. She stated she will send it via email and U.S. Postal mail. I will wait for those and document accordingly. So that if they try anything tricky, I have documentation of the cancellation and forward that information as needed. Until I receive the documents, I will assume that this is another tell the consumer what they want to hear and take on an alternate action. I hate to feel this way but they are not trustworthy enough for me to think otherwise. It should not have escalated to this level. I got this phone call from Ms. Brookhart because of the efforts I put forth. I had to file complaints with numerous organizations before they took the issue seriously. I spent countless hours researching their company. They owe me time, money, and frustration!
