Special Operations Team
Bethesda,#2UPDATE Employee
Fri, July 30, 2010
Since 1979, Airfare.com parent company has been
dedicated to accommodating travelers with top value airfare made possible by discounted
airline consolidation. In 1995, we
became the first airline discounter to go online. Over this period of time, airfare.com has continually
strived to provide world-class customer service and affordable airfare prices. We
handle hundreds of thousands reservations a year and have dealt with millions
of different transactions since our company has been in business. We are a fully
bonded travel company, a verified merchant of authorize.net, an ARC appointed
member of ASTA, a member of IATAN, Visa Verified, a member of Master Card
Secure Code, Diners Club International, Discover Card Financial Services,
American Express, and all bookings are Secured by GeoTrust Secure Socket
Layer.
It is Airfare.coms belief that providing world-class customer service is a top priority. We are committed to answering all questions and handling all issues. All of our agents are thoroughly trained to handle all of our travelers needs. In the interest of providing effective and timely service to our travelers, airfare.com does utilize off-shore call center services to supplement our U.S. team. Airfare.com takes customer feedback very seriously and has enacted a major overhaul of the customer service department beginning in July, 2010. Airfare.com is committed to our practice of providing out clients with world class customer service
Airfare.com is a fully bonded travel company that follows all rules/restrictions placed upon us. Our company culture also insists upon exceeding customer expectations by looking for every avenue to assist our customers. If you have any comments, questions and/or concerns please feel free to contact our Special Operations team at feedback@airfare.com. This team is specially dedicated to working diligently to resolve every customer concern.
Since 1979, Airfare.com parent company has been
dedicated to accommodating travelers with top value airfare made possible by discounted
airline consolidation. In 1995, we
became the first airline discounter to go online. Over this period of time, airfare.com has continually
strived to provide world-class customer service and affordable airfare prices. We
handle hundreds of thousands reservations a year and have dealt with millions
of different transactions since our company has been in business. We are a fully
bonded travel company, a verified merchant of authorize.net, an ARC appointed
member of ASTA, a member of IATAN, Visa Verified, a member of Master Card
Secure Code, Diners Club International, Discover Card Financial Services,
American Express, and all bookings are Secured by GeoTrust Secure Socket
Layer.
It is Airfare.coms belief that providing world-class customer service is a top priority. We are committed to answering all questions and handling all issues. All of our agents are thoroughly trained to handle all of our travelers needs. In the interest of providing effective and timely service to our travelers, airfare.com does utilize off-shore call center services to supplement our U.S. team. Airfare.com takes customer feedback very seriously and has enacted a major overhaul of the customer service department beginning in July, 2010. Airfare.com is committed to our practice of providing out clients with world class customer service
Airfare.com is a fully bonded travel company that follows all rules/restrictions placed upon us. Our company culture also insists upon exceeding customer expectations by looking for every avenue to assist our customers. If you have any comments, questions and/or concerns please feel free to contact our Special Operations team at feedback@airfare.com. This team is specially dedicated to working diligently to resolve every customer concern.