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  • Report:  #639035

Complaint Review: airjordan-shoes.com - Internet

Reported By:
Char - Julian, North Carolina, United States of America
Submitted:
Updated:

airjordan-shoes.com
Internet, United States of America
Phone:
Web:
http://www.airjordan-shoes.com/
Categories:
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We received the wrong colors for a back to school teenager = shoe that was black and white not blue and white- as child bought his entire wardrobe to "match".

I contacted the email address of individual that was following up on my payment information (that was sent already- emails on file) After several emails back and forth, forwarding photos of the incorrect shoe to verify that the wrong shoe was indeed received, this individual said it was a management mistake and he would authorize a 10% discount. 

I replied that was an unacceptable consideration and all I wanted was the correct shoe and would return the incorrect shoe once correct one was received.

There is nothing worse than a disappointed 15 year old who in good faith orders something online and cannot receive what he wanted. As a child with emotional issues I as the grandmother had to repurchase in a store something to barely replace the shoes to get him on track and matching in colors to his wardrobe for school starting.


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