- Report: #755698
Complaint Review: Alamo Rental Car - St. Loius Missouri
Reported By:
sandy -
Hartland, Wisconsin, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Alamo Rental Car
St. Loius, Missouri, United States of America
Phone:
866-300-3239
Web:
alamo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Alamo Rental Car Enterprise Holdings Alamo called said that my son hit a rental car in California and his ins paid part of the bill the rest is his.My son lives in Hawaii and was their when this supposely happened. The ins.co. they said St. Loius, Missouri
I was contacted by Alamo stating that my son hit one of their rental cars in California and his insurance paid their portion and the rest is his. My son wasn't in California and they ins company they stated paid part of the claim isn't even his insurance company. We will be contacting the BBB.
2 Updates & Rebuttals
voiceofreason
North Carolina,United States of America
Little oversight Susan
#2Consumer Comment
Wed, July 20, 2011
The OP stated it was NOT sonny's insurance who paid, but another insurer. The problem is that insurer aside, his name got into this as the offending driver. As far as that goes, you're advise is valid - there may be some identity theft, or, more likely, wrong identity involved here. Maybe someone with same name.
Susan
This City,Illinois,
USA
Advice
#3Consumer Comment
Wed, July 20, 2011
If your son wasn't in the accident, or California, why did his insurance company pay anything?
If your son really wasn't in California, then he should suspect identity theft. Someone had his driver license number and insurance card.
There had to be a police report showing guilt, and a driver account for the insurance company to pay.
This isn't a rip off report on the rental car company. IF there is a rip off look to your sons insurance company (That you dont name) who paid without verifying he was the driver.
