Ron Overholt
Gladwyne,#2Consumer Comment
Sat, December 10, 2016
I was just getting ready to order Al's Renaissance Goldmine of Tax Strategies for $897. After reading this complaint I will never order anything from Al Aiello. To use the "cop-out" that Cyber Source, who acted on behalf of his company as a third party billing servicer, was responsible for double billing shows a complete lack of integrity and honesty on his part. If I order his Tax product and find that I have been billed twice its obvious that Al will do the same thing with me.! He should have refunded the money to and then gone after Cyber Source instead of taking the easy way out. Cyber Source was acting on your behalf Al and that makes YOU responsible for their Conduct! So in the long run you screwed this guy out of $595 but lost my sale OF $897 and who knows how many other orders. I was also scheduled to listen to your webinar tomorrow on llc's but not now.
gabcpa916
Alexandria,#3Consumer Comment
Thu, September 11, 2014
I am also a CPA, and I read this post with interest. The individual who stated he was defrauded called the offices of Al Aiello and the staff member agreed there was a double charge on the account. At that point, if the office was reputable as stated in the rebuttal post, then the funds would have simply been refunded. Saying that the post was anonymous is intellectually dishonest since the information of who this individual is, appears to be known by the offices (he talked to Janine Pratt, his secretary). While, Mr. Aiello may have earned a CPA at one time or another, if he is engaged in selling products to real estate investors, he probably doesn't hold a current CPA license and as such should not hold himself out to be a CPA (some states laws differ on this). Regardless, he doesn't seem to uphold the ethical code of the AICPA or the PICPA.
Customer
Mashpee,#4Consumer Comment
Mon, October 07, 2013
I have purchased several products from Al Aiello and I have never had an isuse with fraudulent charges. Both Al Aiello and Jeanette Pratt have always responded to me promptly and have always been very professional. I also know several other people who have purchased his products and I have never heard any complaints.
I highly recommend Al Aiello and his products.
Albert Aiello
Philadelphia,#5REBUTTAL Individual responds
Thu, September 26, 2013
I remember what most likely happen but do not have a name. This goes back over 5 years ago when we were using a nasty merchant account provider called Cyber Source who doubled charged this person and would not refund him because this person was too late to tell them. We did terminate with Cyber Source and never got paid anything from this. The other thing is that this person is anonymous with no name and contact info. If I could contact this person I would give them a full refund (even though we got nothing), if of course they would retract this false statement. I have been in business many years and have a superb reputation of high ethics and integrity with many many satisfied customers.
Sincerely,
Albert Aiello